Support that resolves itself.
Live chat, an AI deflection bot, email & WhatsApp, and a shared agent inbox — on the same platform as your CRM. Every conversation attaches to the same customer record as your deals and invoices.
Try the chat bubble in the corner — it's this product, answering live.
One inbox, every channel
SLAs & CSAT
Response/resolution targets, escalations, and post-chat satisfaction scores out of the box.
INR pricing
Per-seat plans in rupees with GST invoices — no FX or enterprise quotes.
Secure by design
Per-org isolation, public-safe widget shapes, data hosted in India.
One Cobay login
CRM · Desk · Sprints — one account across the whole suite.
Everything a modern support team needs
Deflect the repetitive, resolve the rest — fast.
Live chat widget
Drop one script tag on any site. Anonymous visitors become CRM contacts the moment they share an email.
AI deflection bot
AI answers from your knowledge base — on chat and email — and hands off to a human only when it genuinely can't. No hallucinations.
Shared agent inbox
A team inbox with replies, internal notes, assignment, SLAs, macros and statuses — on the same login as your CRM.
Knowledge base
Write an article once; it powers both the self-serve help center and the AI bot's answers.
CRM-native customer 360
Every ticket sits beside the same contacts, companies, deals and invoices your sales team already uses.
Built for India
Mumbai-hosted, WhatsApp + email channels, Razorpay billing, and priced for growing SMB support teams.
Turn support into your advantage.
Open the agent inbox and connect your first channel in minutes.